@charset "UTF-8";:root{--bg: #08111f;--bg-soft: #101c2f;--panel: rgba(13, 24, 43, .82);--panel-border: rgba(116, 151, 196, .18);--text: #e8eef8;--text-muted: #8da2c0;--primary: #3b82f6;--primary-soft: rgba(59, 130, 246, .12);--success: #22c55e;--warning: #f59e0b;--danger: #ef4444;--shell-padding: 10px;--panel-padding: 12px;--grid-gap: 10px;--font-body: 13px;--font-h1: 26px;--font-h2: 22px;--font-h3: 18px;--font-h4: 15px;--text-caption-size: 11px;--text-body-sm-size: 12px;--text-body-md-size: 13px;--text-body-lg-size: 14px;--text-number-md-size: 18px;--text-number-lg-size: 20px;--text-number-xl-size: 24px;--eyebrow-font-size: 11px;--supporting-text-size: 12px;--table-cell-font-size: 13px;--table-head-font-size: 11px;--control-font-size: 13px;--control-padding-y: 10px;--control-padding-x: 12px;--control-min-height: 40px;--surface-padding-y: 10px;--surface-padding-x: 12px;--button-font-size: 13px;--button-padding-y: 9px;--button-padding-x: 14px;--button-min-height: 38px;--radius-panel: 12px;--radius-card: 12px;--radius-control: 10px;--radius-pill: 999px;--pill-padding-y: 5px;--pill-padding-x: 8px;--pill-font-size: 11px;--pill-gap: 8px;--header-gap: 16px;--header-padding-y: 10px;--header-padding-x: 14px;--header-margin-bottom: 8px;--header-title-size: 24px;--header-body-font-size: 13px;--header-body-line-height: 1.5;--nav-gap: 8px;--nav-padding-y: 8px;--nav-padding-x: 12px;--nav-font-size: 13px;--user-pill-padding-y: 8px;--user-pill-padding-x: 12px;--user-pill-font-size: 12px;--scroll-pane-padding-right: 10px;--workbench-pane-max-height: calc(100vh - 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132px) ;--half-pane-max-height: calc((100vh - 154px)/2) }.customer-theme{font-size:12px;--shell-padding: 10px;--panel-padding: 12px;--grid-gap: 10px;--font-h1: 20px;--font-h2: 18px;--font-h3: 15px;--text-caption-size: 10px;--text-body-sm-size: 11px;--text-body-md-size: 12px;--text-body-lg-size: 13px;--text-number-md-size: 16px;--text-number-lg-size: 18px;--text-number-xl-size: 20px;--eyebrow-font-size: 10px;--supporting-text-size: 11px;--table-cell-font-size: 12px;--table-head-font-size: 10px;--control-font-size: 12px;--control-padding-y: 9px;--control-padding-x: 12px;--control-min-height: 38px;--surface-padding-y: 9px;--surface-padding-x: 12px;--button-font-size: 12px;--button-padding-y: 8px;--button-padding-x: 12px;--button-min-height: 36px;--header-gap: 10px;--header-padding-y: 9px;--header-padding-x: 12px;--header-margin-bottom: 8px;--header-title-size: 18px;--header-body-font-size: 11px;--header-body-line-height: 1.4;--nav-gap: 6px;--nav-padding-y: 7px;--nav-padding-x: 10px;--nav-font-size: 11px;--workbench-pane-max-height: calc(100vh - 162px) ;--half-pane-max-height: calc((100vh - 188px)/2) ;--hero-padding: 12px;--hero-gap: 10px;--hero-title-size: 18px;--hero-title-margin-top: 8px;--hero-title-margin-bottom: 6px;--hero-body-font-size: 11px;--hero-body-line-height: 1.45;--hero-body-max-width: 620px;--hero-actions-margin-top: 12px}*{box-sizing:border-box}html,body{margin:0;width:100%;min-height:100%;font-family:Segoe UI,PingFang SC,Microsoft YaHei,sans-serif;font-size:var(--font-body);background:radial-gradient(circle at top right,rgba(47,124,255,.18),transparent 24%),linear-gradient(180deg,#08101c,#0a172a 55%,#07111f);color:var(--text);overflow-x:hidden}body{min-height:var(--viewport-height);height:var(--viewport-height);min-width:320px;-webkit-text-size-adjust:100%;text-size-adjust:100%;overscroll-behavior-y:none;touch-action:manipulation;overflow:hidden}html{scrollbar-gutter:stable}app-operations-console-root,app-customer-portal-root{display:block;height:100%;min-height:0;overflow:hidden}app-admin,app-chat,app-eligibility-admin,app-eligibility-screening,app-forbidden,app-home,app-knowledge-assistant,app-log-inspection,app-loan-application,app-loan-calculator,app-progress,app-session-workbench,app-ticket-workbench,app-user-management,app-login{display:block;height:100%;min-height:0}.glass-card{background:var(--panel);border:1px solid var(--panel-border);border-radius:var(--radius-panel);box-shadow:0 16px 40px #00000038;backdrop-filter:blur(18px)}a{color:inherit;text-decoration:none}button,input,textarea,select{font:inherit}select{color-scheme:dark}select option,select optgroup{background:#0f1b2d;color:var(--text)}select option:checked,select option:hover,select option:focus{background:linear-gradient(135deg,#2f7cffe6,#1f57ffe6);color:#f8fbff}.shell{width:min(1440px,100%);max-width:1440px;margin:0 auto;padding:calc(var(--shell-padding) + var(--safe-area-top)) calc(var(--shell-padding) + var(--safe-area-right)) calc(var(--shell-padding) + var(--safe-area-bottom)) calc(var(--shell-padding) + var(--safe-area-left));min-height:var(--viewport-height)}@media (min-width: 1600px){.shell{width:min(1680px,100%);max-width:1680px;--shell-padding: 16px}}*{scrollbar-width:thin;scrollbar-color:rgba(141,162,192,.72) rgba(255,255,255,.06)}*::-webkit-scrollbar{width:8px;height:8px}*::-webkit-scrollbar-track{background:#ffffff0d;border-radius:999px}*::-webkit-scrollbar-thumb{background:#8da2c0b8;border-radius:999px;border:2px solid rgba(8,17,31,.18)}*::-webkit-scrollbar-thumb:hover{background:#b8d0ffdb}.section-title{margin:0 0 8px;font-size:var(--font-h2);font-weight:700}.section-desc{display:none;margin:0;color:var(--text-muted);line-height:1.55}.primary-btn,.ghost-btn{min-height:var(--button-min-height);padding:var(--button-padding-y) var(--button-padding-x);border-radius:var(--radius-control);border:0;cursor:pointer;font-size:var(--button-font-size);line-height:1.25}.primary-btn{background:linear-gradient(135deg,#2f7cff,#1f57ff);color:#fff}.ghost-btn{background:#ffffff0a;color:var(--text);border:1px solid rgba(255,255,255,.08)}.badge{display:inline-flex;align-items:center;gap:var(--pill-gap);padding:var(--pill-padding-y) var(--pill-padding-x);border-radius:var(--radius-pill);background:var(--primary-soft);color:#b8d0ff;border:1px solid rgba(47,124,255,.24);font-size:var(--pill-font-size)}.grid{display:grid;gap:var(--grid-gap)}h1,h2,h3,h4{line-height:1.25}h1{font-size:var(--font-h1)}h2{font-size:var(--font-h2)}h3{font-size:var(--font-h3)}h4{font-size:var(--font-h4)}input,textarea,select{font-size:var(--control-font-size)}input,select{min-height:var(--control-min-height)}.tag{display:inline-flex;align-items:center;gap:var(--pill-gap);padding:var(--pill-padding-y) var(--pill-padding-x);border-radius:var(--radius-pill);color:var(--text-muted);background:#ffffff0a;border:1px solid rgba(255,255,255,.08);font-size:var(--pill-font-size)}@media (max-width: 900px){:root{--shell-padding: 8px;--panel-padding: 10px;--grid-gap: 8px;--header-gap: 8px;--header-title-size: 18px;--control-font-size: 16px}.shell{width:100%;max-width:none}input,textarea,select{font-size:16px}.customer-theme .filter-grid,.customer-theme .compact-filter-grid,.customer-theme .profile-grid{grid-template-columns:repeat(2,minmax(0,1fr))!important}}@media (max-width: 768px){.customer-theme .content-grid,.customer-theme .detail-grid,.customer-theme .chat-layout{grid-template-columns:1fr!important;grid-template-rows:none!important}}@media (max-height: 520px) and (orientation: landscape){:root{--header-padding-y: 6px;--header-margin-bottom: 4px;--header-title-size: 16px;--hero-padding: 10px;--hero-title-size: 18px;--workbench-pane-max-height: calc(100vh - 96px) }}@media (max-width: 599px){:root{--shell-padding: 8px;--panel-padding: 10px;--page-gap: 8px;--grid-gap: 8px;--button-padding-x: 12px;--nav-padding-y: 8px;--nav-padding-x: 10px;--radius-panel: 10px;--text-number-xl-size: 22px;--control-min-height: 36px;--button-min-height: 34px;--scroll-pane-padding-right: 0px}.glass-card{box-shadow:0 10px 24px #0003}.shell{overflow-x:hidden;width:100%;max-width:none}app-eligibility-screening,app-loan-application,app-loan-calculator,app-progress,app-home,app-chat{display:block!important;height:auto!important;min-height:0!important;overflow:visible!important}.filter-grid,.compact-filter-grid,.content-grid,.detail-grid,.profile-grid,.admin-grid,.overview-workspace,.overview-column,.side-column,.primary-column,.split,.lower-split,.list-toolbar,.template-toolbar,.template-save-row,.filter-actions,.workspace-grid,.knowledge-browser,.knowledge-panel,.assistant-panel,.material-card,.material-review-header,.chat-layout{grid-template-columns:1fr!important;grid-template-rows:none!important}.row,.row.three-columns{grid-template-columns:1fr!important;gap:6px!important}.header-row{display:none!important}.chat-panel,.message-list{height:auto!important;min-height:0!important;max-height:none!important;overflow:visible!important;grid-template-columns:1fr!important}.actions,.hero-actions,.panel-head,.record-head,.status-row,.pager,.panel-title-row{flex-wrap:wrap}.hero-actions,.actions.between{width:100%}.hero-actions .ghost-btn,.hero-actions .primary-btn,.actions .ghost-btn,.actions .primary-btn{flex:1 1 auto}input,select,textarea{width:100%}body{font-size:max(13px,var(--font-body))}.actions,.hero-actions,.panel-title-row,.panel-head,.pager{gap:8px}.glass-card,.panel,.card{min-width:0;overflow:hidden}.tag,.badge,.pill{white-space:normal;word-break:break-word}.glass-card,.panel,.card,.row,.ticket-row,.detail-grid,.content-grid{word-break:break-word;overflow-wrap:anywhere}img,video,canvas,svg{max-width:100%;height:auto}table{display:block;width:100%;overflow-x:auto}main{padding-bottom:calc(8px + var(--safe-area-bottom))!important}}